Help and Questions

Each PET LIGER piece is made-to-order, meaning it’s crafted exclusively for you. Because of the intricate and innovative nature of our designs, production and fulfillment can take several months from the time of purchase. We’ll keep you updated throughout the process, and you’ll receive a confirmation email once your order is ready to ship.

Shipping timelines may vary by collection — for example, our Italian-made LOVE HEELS require longer production windows due to their complexity and artisan craftsmanship.

All PET LIGER sales are final, with no returns or exchanges accepted. Each product is created on a made-to-order basis and produced in limited quantities, ensuring exclusivity and precision for every client.

This policy allows us to maintain our commitment to sustainability, avoiding unnecessary waste and overproduction.

If you have a question before ordering — such as sizing or materials — our team is always happy to assist at hello@petliger.com before you place your order.

Products created in collaboration with Zellerfeld or Visage are sold and fulfilled directly through their respective platforms.

For the CIRCLE 3D-printed footwear, please visit zellerfeld.com.

For Visage x PET LIGER sunglasses and related releases, visit visages.com.

Any questions about orders, payments, or shipping for those products should be directed to the partner’s customer service team.

PET LIGER products are created through a fusion of digital innovation and traditional craftsmanship.

Our physical footwear, such as the LOVE HEELS, is handcrafted in Italy by master artisans using premium materials.

Digital products and collaborations are developed through cutting-edge 3D and on-chain technologies, combining art and engineering to push design into new dimensions.

Every product — whether physical or digital — embodies PET LIGER’s commitment to quality, experimentation, and cultural impact.

The best way to stay connected is by joining our official mailing list at petliger.com. Subscribers receive early access to limited-edition drops, events, and behind-the-scenes stories.

You can also follow us on Instagram, Threads, and X (Twitter) for live updates and exclusive previews.

Many of our collections are limited or made-to-order, so being on the mailing list ensures you never miss an opportunity to secure upcoming releases.